My Event Details text is not showing up
If you are typing information into your Event Details fields, but the text is not showing up on your screen ev...
View ArticleWhy don't my Event Details copy over to the design?
For greater flexibility, your Event Details are separate from the text on your actual Save the Date or Invitat...
View ArticleI see "Your message is too long". What can I do?
Seeing a "Your message is too long" warning message? This means that the custom text you've entered is too ...
View ArticleCan I add an attachment to my Invitation or Save the Date?
We currently don't offer a way to attach a document to your Invitation or Save the Date. We recommend using an...
View ArticleHow do I add a photo to my Save the Date or Invitation?
We have many designs that allow you to upload your own photo. These are labeled with "Add your own photo" in ...
View ArticleI'm getting an error message about brackets in my text. What does it mean?
Are you seeing the error above? Our designs have placeholder text like [Event Title] or [Date] that you are me...
View ArticleCan I put a link inside my Invitations or Save the Date?
Yes, you can easily add a link onto your Invitations or Save the Date. If you are just starting an event, aft...
View ArticleCan I save my work and come back later to finish?
Yes! Just make sure you save your design before exiting the invitation designer. Beyond that, any guests that ...
View ArticleI can't get past "Loading" or "Sealing the envelope..."
If you just chose a design and the page is stuck on "Loading...", or if you can't get past "Sealing the envelo...
View ArticleCan I use my own design?
We don't provide the ability to upload your own image to use for your invitation design. If you're having trou...
View ArticleI'm having trouble creating a Save the Date or Invitation.
After you have browsed our Design Gallery and found the desired Invitation or Save the Date, you will be taken...
View ArticleHow do I add a photo to my Save the Date or Invitation?
First you'll want to select a Photo Design from our Design Gallery. These photo designs will appear in all ca...
View ArticleDo you offer themed designs?
Yes, we offer a ton of great theme choices for any party! From Book Clubs to Movies to Sports, we'll have the...
View ArticleHow do I add a photo to my invitation or save the date on my iPad?
First, be sure to select a Photo Design from the Design Gallery. Photo designs appear in all categories or yo...
View ArticleI'm having trouble creating a Save the Date or Invitation (Internet Explorer)
After you have browsed our Design Gallery and found the desired Invitation or Save the Date, you will be taken...
View ArticleHow do I add a photo to my Save the Date or Invitation on my computer using...
Are you using a recent version of Firefox, Chrome or Safari? If so, we explain how to add a photo to your save...
View ArticleCan I change my event type?
Once your Save the Date or Invitation has been sent your event type cannot be changed. This helps to avoid co...
View ArticleHow can I reuse last year's invitation?
If you planned an event last year and want to duplicate it this year, here is what you can do: Locate the inv...
View ArticleCan I create a multi-day event?
If your event is being held over multiple days, you can add an End Date on your Save the Date or Invitation. J...
View ArticleHow do I update the "Host" name?
You can the update name of your host in the Design & Details step of the design editor. The Host Name ent...
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